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CatholicCare Victoria

Family Wellbeing Support Service

Helping children build resilience and wellbeing

The Family Wellbeing Support Service provides one-on-one support, information sessions, workshops and referrals to other health and wellbeing services.

Families with children up to the age of 18 who are living in Ballarat, Bacchus Marsh, Melton, Mildura, Shepparton and Caroline Springs can access this service.

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Asian mother blowing bubbles with young kids reaching for bubbles in the air.

Give children and young people the support they need for a bright future

Children and young people are particularly vulnerable to the stress of life transitions, for example: the arrival of a new baby, adolescence, relationship breakdown, family separation and re-partnering. 

During challenging times, children can begin showing signs of emotional and/or behavioural difficulties which can lead to poor mental health outcomes later in life.

Our Family Wellbeing Support Service is an early intervention program that aims to enhance the resilience, mental health and wellbeing of children and young people by helping families to:

  • improve communication and strengthen family relationships
  • establish and/or improve routines 
  • manage stress and anxiety
  • learn how to manage big emotions
  • strengthen coping mechanisms

We give families the skills and support to help their children

We support parents to develop skills and confidence to enable young people to reach their potential.

A special focus of this service is supporting families from culturally and linguistically diverse communities.

The Family Wellbeing Support Service can help families to better deal with life’s transitions and challenges by providing:

  • short term support, information and referrals 
  • longer-term support for families facing complex issues
  • information sessions and group programs about relationships and parenting
  • referrals to other wellbeing services and activities

How do I access this service?

Families with children up to the age of 18, who are living in Ballarat, Melton, Mildura, Bacchus Marsh, Caroline Springs and Shepparton can access the Family Wellbeing Support Service by calling their nearest office.

Community service organisations and health professionals can make referrals into the Family Wellbeing Support Service by contacting us. 

See below for the referral form which can be completed by families or practitioners:

Ballarat referral formMelton referral formMildura referral formShepparton referral form
Download the form to your device before filling out details.


There is no charge to access this service, although some workshops will incur costs.

This service is funded by the Commonwealth Government Department of Social Services.

More information

Download the flyer 

Stress Busters course Parenting programs and workshops Client Rights and ResponsibilitiesChild Safety at CatholicCare 

Contact us

Family Wellbeing Support Service is offered at the locations below. To make a booking or enquire about this service, please contact your nearest office:

Ballarat FRCMeltonMilduraShepparton


Other services

You might also be interested in some of the following services offered at CatholicCare Victoria: