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Tenant Support

CCVH Property Maintenance Requests


Contact us regarding maintenance issues

Please contact (03) 5337 8999 for maintenance issues.
Calling this number will ensure that your maintenance request will be dealt with in a timely manner.

Need emergency repairs?

In the event of an after-hours emergency please contact:

Ballarat Emergency Plumbing  |  0408 342 300
Ballarat Electrical Company | 0418 362 840

Please also notify our CatholicCare Victoria Housing Rental Officer the next business day on (03) 5337 8999

Emergency or urgent repairs include:

  • Burst water service
  • Blocked or broken toilet
  • Serious roof leak
  • Gas leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious fire or storm damage
  • A breakdown of the water, gas or electricity supply to the premises
  • Failure or breakdown of any essential service such as hot water service, stove/oven
  • Any fault that causes the premises to be unsafe or not secure


Policies and procedures