Quality Officer
Location
Negotiable
FTE
- 60 hours per fortnight, continuing position
- The position can work from any CatholicCare Victoria site
About the role
The aim of Risk, Assurance and Compliance is to provide support to the everyday running and efficiency of CCV. The stream also provides support and guidance to both internal and external stakeholders around meeting the corporate obligations and responsibilities of the organisation, in addition to providing tools and technology that support the client delivery team members and ensure their common tools (systems) are safe and suitably efficient.
The position supports the operational responsibility for the Risk, Assurance and Compliance to support quality, viability, innovation and growth in service delivery and professional practice across CatholicCare Victoria. The Quality Officer is responsible for developing, implementing and supporting CCV’s quality assurance and clinical governance activities.
Specifically, the position is responsible for:
- Oversight in conjunction with the Risk, Assurance and Compliance team of quality and audit frameworks as required for effective, safe and high quality service delivery at CCV.
- Key quality activities including, Clinical Governance, Rainbow Tick, Reconciliation Action Plan, Safeguarding and Diversity and Inclusion, with input from Owners of Quality plans and Subject Matter Experts in each area
- Actively work to build and enhance the CCV safe service delivery culture
- Managing and maintaining the enterprise quality register, including developing a regular quality reporting cadence for Senior Clinical Staff Executives and Management.
To be considered for this position, applicants require:
- Relevant tertiary qualification, in Social Work, Psychology, Public Health or a similar discipline
- Preferable post graduate qualifications
- Preferrable Lead Auditor or Quality Management System Implementation
- Proven success as a quality management expert, ideally in the social services sector or comparable environment, with expertise in implementing quality frameworks
- Proven experience in developing insightful reports, presentations, and management reporting systems, with strong attention to detail in document review, proofreading, and analysis to ensure accuracy and a high standard of presentation
- Demonstrated experience in the social services sector with an understanding of the process for accreditation and certification to social service standards
- Experience in writing policies and procedures for practice implementation. Proven track record working with stakeholders internally and externally to develop best practice material
Contact
People Team
Position Description
How to apply
Please ensure your application includes your resume and a cover letter detailing a summary of your experience relevant to the position.
The successful applicant must have the right to work in Australia, undergo a National Police Check with a satisfactory outcome (and International Police Check if applicable), hold a current Working with Children’s check (employee status) and for some positions a valid drivers licence.
Should you require cultural or other support in submitting your application, please contact our People Team on 03 4344 4798.
Should you require information in alternative formats, please contact our People Team on 03 4344 4798.
Document uploads
If your documents are larger than a combined 10MB, or if your documents are not PDF files, please send your documents to peopleteam@catholiccarevic.org.au
If you experience any issues with this form, please take a screenshot and send this with details about the issue to peopleteam@catholiccarevic.org.au
