Senior Manager, Family Services
Location
Ballarat, Bendigo, Melton
EFT
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75 hours per fortnight, continuing position.
About the role
Client Services comprise of programs and services across CatholicCare Victoria with a range of diverse practitioner positions across multiple programs. Programs are funded from Federal, State and philanthropic sources.
The position has high level leadership and operational responsibility for the Family Services portfolio to ensure quality, viability, innovation and growth in service delivery and professional practice across CatholicCare Victoria.
The role requires the ability to execute the strategic priorities, including:
- Growth and financial sustainability
- Workforce and Succession planning
Client Experience and Practice Excellence – implementation of new programs, effective performance of service contracts, more client feedback (i.e. survey) and streamlined access and support with the new centralised intake system. The Senior Manager manages a complex portfolio with related budget and high-risk service profile and requires a high level of operational management and leadership.
Specifically, the position is responsible for:
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Contributing to the strategic planning and implementation of operational/business plans for the program.
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Facilitating development and formulation of programs and initiatives, including the evaluation of programs to ensure enhanced client outcomes.
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Managing and coaching direct reports to support them in the achievement of their goals.
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Ensuring programs and services are able to operate effectively within budgets and provide regular budget/ resource analysis.
To be considered for this position, applicants require:
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Relevant tertiary qualification, preferably in Social Work, Psychology, Human Services or Community Development or similar related discipline.
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Preferable post graduate qualifications.
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A proven track record of professional experience including demonstrated success in a leadership position in the sector.
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Demonstrated experience in leading, motivating and managing diverse teams in human services programs.
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Demonstrated knowledge and application of budget development and management.
Contact
People and Culture Team
Download the position description
How to apply
Please submit the form to apply for the role. When applying please include:
- a cover letter
- your current resume
- responses to the position’s key requirements, if applying for management positions only
- three professional referees
Only short-listed applicants will be contacted for an interview. Psychometric and other assessments may also be required.
Document uploads
If your documents are larger than a combined 10MB, or if your documents are not PDF files, please send your documents to people&culture@catholiccarevic.org.au
If you experience any issues with this form, please take a screenshot and send this with details about the issue to people&culture@catholiccarevic.org.au
