Settlement Case Manager
Location
Dandenong
EFT
- 60 hours per fortnight, continuing position.
About the role
At CatholicCare Victoria we’re committed to empowering communities and building strength and resilience, to enable everyone to reach their full potential and live life to the full.
CatholicCare Victoria is a Settlement Engagement and Transition Support (SETS) provider, funded by the Department of Home Affairs.
The SETS program works closely with Humanitarian Entrants, other eligible permanent migrants and their communities to address their settlement needs, in order to improve social participation, economic well-being, independence, personal well-being and community connectedness. Another purpose of the SETS Program is to build the capacity of small and/or ethno-specific organisations to better support their local communities. CatholicCare operates SETS from Dandenong, Wyndham Vale and Epping sites.
The Settlement Case Manager is responsible for providing settlement support to newly arrived people, especially Humanitarian Entrants and Refugees. Support includes low and medium intensity case management, group based learning and individual capacity building.
Specifically, the position is responsible for:
- Delivering intake services that provide the opportunity for an initial needs-based assessment to be undertaken that determines the level of support required by the client.
- Supporting newly arrived families to improve family wellbeing through informal support groups and access to appropriate services.
- Advocating on behalf of the client in areas where there are complex issues with other agencies; assist with the provision of information in relation to community resources and support the client to access these services.
- Organising and running group activities and information sessions on a variety of topics.
- Completing outreach visits to clients in various locations as required.
- Working alongside other SETS providers to address broader capacity building issues or other relevant issues impacting the communities we support.
To be considered for this position, applicants require:
- Tertiary qualifications in community services, social welfare, or another relevant discipline.
- Relevant experience working in a community services role with members of the Culturally and Linguistically Diverse community is essential, previous experience in the field of refugee and settlement will be highly regarded.
- Relevant experience in running groups and writing assessments/reports is essential.
- Relevant experience working with volunteers and running community consultations will be highly regarded.
Contact
People Team
How to apply
Please submit the form to apply for the role. When applying please include:
- a cover letter
- your current resume
- responses to the position’s key requirements, if applying for management positions only
- three professional referees
Only short-listed applicants will be contacted for an interview. Psychometric and other assessments may also be required.
Document uploads
If your documents are larger than a combined 10MB, or if your documents are not PDF files, please send your documents to peopleteam@catholiccarevic.org.au
If you experience any issues with this form, please take a screenshot and send this with details about the issue to peopleteam@catholiccarevic.org.au
