Team Leader, Settlement, Engagement and Transition Support
Location
Epping, Wyndham Vale
EFT
- 75 hours per fortnight, continuing position.
About the role
The SETS program works closely with Humanitarian Entrants in their first 5 years of arrival in Australia to address their settlement needs, to improve social participation, economic well-being, independence, personal well-being and community connectedness.
The position is responsible for ensuring the effective and efficient coordination of SETS, Settle Well and Job Readiness. The position is responsible for coordinating and monitoring caseloads, including providing support, guidance and supervision to staff to ensure positive outcomes.
The Team Leader, Settlement, Engagement and Transition Support, is responsible for overseeing the provision of settlement support to newly arrived people, especially Humanitarian Entrants and Refugees, who have arrived in Australia within the last five years. Support includes low and medium intensity case management, group based learning and community capacity building.
Specifically, the position is responsible for:
- Managing a varied client caseload through both supervision of staff and personal direct service delivery including managing a waiting list/active hold where required
- Managing client and staff matters in the program
- Participating in the formation of programs and work practices
- Supervising and coaching direct reports to support them in the achievement of their goals
- Contributing to the preparation and monitoring of program budgets
To be considered for this position, applicants require:
- Relevant tertiary qualification, preferably in social welfare, community development or another relevant discipline or similar related discipline
- Three years minimum experience working in the field of refugee and settlement, running groups, writing assessments/reports and working as part of a team, including working with volunteers
- Demonstrated experience in providing professional supervision to client-facing staff in the delivery of human services programs
- Demonstrated ability to work with people from culturally and linguistically diverse backgrounds
Contact
People Team
Download the position description
How to apply
Please submit the form to apply for the role. When applying please include:
- a cover letter
- your current resume
- responses to the position’s key requirements, if applying for management positions only
- three professional referees
Only short-listed applicants will be contacted for an interview. Psychometric and other assessments may also be required.
Document uploads
If your documents are larger than a combined 10MB, or if your documents are not PDF files, please send your documents to peopleteam@catholiccarevic.org.au
If you experience any issues with this form, please take a screenshot and send this with details about the issue to peopleteam@catholiccarevic.org.au
