Child Safety

About Us

We actively work to listen to, empower and protect children

CatholicCare Victoria is committed to being a Child Safe organisation.

We are committed to ensuring the safety, wellbeing and dignity of all who use our services. We particularly seek to create conditions that reduce the likelihood of harm to children.

We have zero tolerance of all forms of abuse and we will only partner with similarly committed organisations.

Children throwing autumn leaves up into the air.

We actively support people’s rights and have internal systems and processes to ensure children, young people and vulnerable others are seen, heard, believed and responded to. We take all concerns and any disclosures of abuse seriously, whatever their origin.

We actively work to listen to and empower children and vulnerable others to participate in decisions impacting their lives.

Take action to keep children safe

If you have a query or concern about child safety at CatholicCare Victoria, please contact us.

If you know that a child is at risk of harm, or concerned that they might be, you must take action immediately.

For help, contact:

A staff member or manager of the CatholicCare Victoria service the child / child’s family are involved with (view our office locations and contact details here)
Child Protection | W https://services.dffh.vic.gov.au/reporting-child-abuse
After Hours Child Protection Emergency Service | T 13 12 78
Emergency Services, if the child’s life is in immediate danger | T 000

Our child safety documents

Our Child Safe Commitment Statement

Tips for parents - Introducing kids to CatholicCare's services

Children's rights poster - English

Children's rights poster - Multilingual

Our Safeguarding Policy

English - Keeping children safe at CatholicCare

Amharic - Keeping children safe at CatholicCare

የልጆችን ደህንነት መጠበቅ።

Arabic - Keeping children safe at CatholicCare

الحفاظ عىل سالمة األطفال

Burmese - Keeping children safe at CatholicCare

ကလေးများအား ဘေးကင်းလုံခြုံစေရေး

Dinka - Keeping children safe at CatholicCare

Muŋë mïth në pial

Hakha Chin - Keeping children safe at CatholicCare

Hngakchia hna him tein chiah

Vietnamese - Keeping children safe at CatholicCare

Giữ an toàn cho trẻ em

More information

Client Rights & Responsibilities

Contact us

If you have a query or concern about child safety at CatholicCare Victoria, please speak with a staff member or manager from the service you have accessed, or contact our head office in Ballarat.

Call (03) 5337 8999 Contact

Learn more

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(03) 5337 8999

4-6 Peel St Nth, Ballarat, VIC, 3350

On 1 January 2021, Centacare Ballarat, CatholicCare Melbourne/Gippsland and CatholicCare Sandhurst merged to form a new entity: CatholicCare Victoria.

CatholicCare acknowledges the Traditional Custodians of the lands and waters of Victoria. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander People.

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