Dialog Box

Alcohol & Other Drug Service

Specialist support for individuals and families struggling with the effects of addiction

The Alcohol & Other Drug (AOD) Service provides counselling for individuals who are struggling with addiction, and/or counselling for their family members.

AOD counselling can help to address the challenges and issues associated with alcohol and drug abuse, and can help families to cope with and support their loved ones.

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Mother hugging her two adult children outdoors.

Support for individuals and families

There are many reasons why someone may turn to drugs or alcohol: the loss of a loved one, redundancy, loneliness, relationship issues or mental health problems.

But when an addiction forms it can be difficult to stop.

Our counsellors specialise in helping people with problematic alcohol and other drug use, and help address the social and emotional challenges, and relationship strain or breakdown that is associated with addiction.

Our Alcohol & Other Drug Service provides:

  • alcohol and other drug use assessment
  • compassionate, non-judgemental and confidential counselling and support for individuals struggling with addiction
  • compassionate, non-judgemental and confidential counselling and support for families, friends and parents who are dealing with the direct or indirect effects of a loved one experiencing substance addiction
  • referrals to other CatholicCare Victoria services or other agencies
  • referrals to community programs aimed at supporting and strengthening families
Holistic support at all stages of alcohol/drug use and recovery

Whether you are struggling with addiction yourself or worried about a loved one, getting support is the first step to making a positive change in your life.

Substance addiction can have a negative impact on many aspects of life, including physical and mental health, relationships with family and friends, work, study, and accommodation.

We provide holistic and flexible support at all stages of alcohol/drug use and recovery. 

The number of AOD sessions provided is determined on a case-by-case basis. We will work with you to determine how we can best support your needs.

Support for migrant communities

We offer a specialist AOD service to meet the needs of diverse communities.

Our bilingual CALD (Culturally and Linguistically Diverse) counsellors can provide culturally sensitive counselling, support and information in different community languages (see more information for details).

We also provide targeted playgroups for Vietnamese communities in the City of Yarra.

Read Negasi’s story to learn more about how we support migrant communities.

How do I access this service?

Individuals and families can access this service by calling one of our offices below. No referral is required to access our Alcohol & Other Drug Service.

We can link you with a counsellor - or organise an interpreter - who speaks your language and understands your culture.

Community service organisations and health professionals can also make referrals into the Alcohol & Other Drug Service by contacting us.


There is no charge to access this service.

More information

Download the brochure 

Our Footscray branch offers specialised support for Vietnamese, Burmese and African communities.
Our Melton branch offers specialised support for Burmese communities.

View the brochure in other languages:

Amharic Burmese Dinka Vietnamese 

Client Rights and Responsibilities 

Contact us

The Alcohol and Other Drug Service is offered at the following locations.
To make a booking or enquire about this service, please select your nearest office.



Other services

You might also be interested in some of the following services offered at CatholicCare Victoria: